Welcome to Elaan Kraft Apps, the ultimate platform for showcasing and selling your products to customers worldwide. We are thrilled to have you as a part of our community and want to ensure that you have the best experience possible while using our app. To ensure that our customers have the best experience when shopping on our app, we have established a set of guidelines that all vendors must follow.
Please read through the following guidelines carefully and ensure that you are in compliance with them at all times:
1. Product Listings: Please ensure that all product listings on the Elaan Kraft app are accurate, up-to-date, and showcase your products in the best possible way. We encourage you to include high-quality images and detailed descriptions of your products to give customers a clear understanding of what they are purchasing.
2. Product Quality: We take product quality seriously and expect our vendors to do the same. Please ensure that all products are of high quality and meet our standards for craftsmanship and materials.
3. Timely Order Fulfillment: Customers expect timely order fulfillment, and we expect our vendors to fulfill orders promptly. Please ensure that you are able to fulfill orders within the specified timeframe and communicate any delays with the customer.
4. Customer Service: We value our customers and expect our vendors to do the same. Please provide excellent customer service and address any customer concerns or questions in a timely and professional manner.
5. Pricing: Please ensure that your product pricing is fair and competitive, and in line with industry standards. We encourage you to offer promotions and discounts to attract customers.
6. Product Returns: In the event of a product return, we expect our vendors to comply with our return policy and issue refunds promptly.
7. Prohibited Items: Please do not sell any prohibited items on the Elaan Kraft app, including counterfeit items, illegal items, or items that infringe on intellectual property rights.
By following these guidelines, you can ensure that you are offering the best possible experience for customers while selling on the Elaan Kraft app. We are committed to supporting our vendors and helping them grow their businesses. If you have any questions or concerns, please do not hesitate to reach out to our customer service team.
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